Appointments
Appointments are not available at present. All consultations are available by appointment only. Please book online by clicking on the green button above or call us. Appointments are confirmed twice: 48 hours and 24 hours ahead of the scheduled time (either via email or text message). We adhere to a 24 hour cancellation policy. A 24 hour period allows us to offer the time to another client on the waiting list.
Contact Us
ENQUIRIES & BOOKINGS
CLINIC HOURS
By appointment only | |
ONLINE CONSULTATIONS (ZOOM) – AUSTRALIA-WIDE
Not available at present
ONLINE DISPENSARY
Register to create a free account or login to your account at the Vitaly, an online supplement and herbal dispensary we use
- Initial consultation: $220 (up to 90 min) | $190 children under 10 years of age (up to 90 min, in person only) – an initial assessment either in-person at the clinic or via Zoom/ telephone Australia-wide. It includes a comprehensive health assessment, in-clinic testing, prior tests analysis, determining which lab tests may be indicated to help identifying/ confirming potential causes of your health condition(s), post-consultation email support.
- Follow up consultations: $180 (up to 60 min) | $120 (up to 30 min) – either in-person at the clinic or via Zoom / telephone Australia-wide. It includes review of treatment progress, nutrition and supplements adjustments, test results interpretation, lifestyle adjustment coaching, and answering your questions as we go.
- Other – functional lab tests interpretation charges: where more than one functional test (done via private labs) is required to be researched, analysed and interpreted, a fee of $50 per test will be added.
Where possible, an in person consultation is preferable. This allows a full assessment of your symptoms and your health history which may include tests and physical examination that are otherwise not possible.
When an in person consultation is not possible to arrange, an online consultation can be conducted either by telephone or Zoom, provided that neither quality of the service nor the safety of the client are compromised.
Following the online consultation, it may be necessary to perform relevant lab tests in order to determine an appropriate course of natural therapies and your individual requirements (testing is usually discussed during the first or second consultation).
Find out more about online consultations in my post.
‘Practitioner only’ supplements/ herbal remedies can be ordered via an online dispensary and are posted nationally or internationally.
Joanna does not consult with clients who are under 16 years old, or clients based outside of Australia, at present.
Please note that payments for initial Zoom/ telephone consultations are required to be made at the time of booking prior to the consultation – book consultation HERE. You can also make the payment by going to our online Shop and selecting the relevant payment option HERE. Payments for online follow up consultations are required at the conclusion of the consultation with the credit card. No invoices for direct bank deposits will be issued.
Consultations are GST-exempt; however, all prescribed supplements or remedies incur GST (10%). Payments for the initial Zoom or telephone consultation are required to be made upfront either with the credit card or by making an online payment at the time of booking. For follow-up consultations payments are due on the day of the consultation or upfront if booking online.
We accept credit cards (MasterCard and Visa), EFTPOS, direct bank deposits or cash payments.
Private health fund rebates are not currently available due to the changes in government regulations covering natural modalities in Australia. A few funds still provide rebates for nutrition consultations. Please enquire at the time of booking if your health fund will provide a rebate for your consultation fee.