Appointments are available either in person in Sydney CBD and Lake Macquarie clinics or via Skype/phone. All consultations, either in person or online, are available by appointment only. Appointments are confirmed twice: 48 hours and 24 hours ahead of the scheduled time (either via email or text message). We adhere to a 24 hour cancellation policy. When appointments are cancelled, missed or changed without 24 hours’ notice, a cancellation fee of 100% of the consultation cost will be charged. A 24 hour period allows us to offer the time to another client on the waiting list.